Hard Days Night Hotel - Liverpool

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Hi Christine

Lovely to see you earlier even if you were dashing off to talk China!

The reason for the email is to say a huge thank you to all of the staff at the amazing Hard Day’s Night hotel for helping to make our Ladies Style Lunch so successful. We have had tremendous feed back and all present thought the food was exquisite and the service second to none. The staff went out of their way to assist us in every way and nothing was too much trouble.

Finally I would like to say a huge thank you to Marian –she has been a pillar of strength and support and helped me to  develop my ideas and bring them to fruition-what a star!

Please do convey my compliments and thanks to all who helped to make my event so successful. What a great organisation to work with! Kind regards Christine

Hi Charlene,  I'm going to try and thank you in this email but I don't think I can express how thankful we are! We would like to thank you for all your hard work to make our day perfect. Both before and on the day we found felt your approach was so professional and you and your colleagues always made us feel extra special. The customer service was 5 star! With regards to the room upgrade and beautiful flowers thank you!! We feel so lucky to have experienced the very best your hotel has to offer. I could live in that room and our little boy loved it in there. We will certainly be back soon to stay for a mini break and I'm now sure this will be a regular thing. All our guests said how well fed they were and even said it was the best wedding food they'd had. Most of our guests had travelled to Liverpool for the first time and lots of our guests are also planning return visits to the hotel. One couple are now planning on booking their wedding with you next year.

Thank you again to you and all your colleagues. See you soon, Sarah and Mike L 

Dear Sirs, On behalf of my husband and myself, I wish to thank you so so much for the lovely stay we had at the weekend. You made our 35th Wedding Anniversary so special...words cannot express how special it was.

Thank you for the upgrade to Room 507 with the balcony...it was absolutely stunning, and the special touch of the card in the room was lovely.

Please pass on our thank you to all the staff, reception-checkin, breakfast staff who were so busy, but still had time for everyone, bar staff and housekeeping-even Dave the doorman !! He is a treasure. The staff are a credit to the hotel, and we will be back again for our 7th visit before Christmas as we plan to come up to celebrate hubbys birthday.

Once again, thank you, and we look forward to seeing you again.

 Kind regards Beverley and Graham

Hi Marian I just wanted to say a massive thank you to you and all the staff at the hotel for the amazing night we had at our Leavers Ball. Everyone had a great time and commented on how nice the food was and the whole package was value for money.

You personally, have been so helpful and made what was stressful time organising such a big event so much easier. You were patient and prompt responding to all my inquiries and I am extremely grateful to you. I also appreciate the warm welcome we were given, a lot of places feel uncomfortable accommodating a large number of teenagers, and so we were extra grateful that we were treated as adults and trusted to act accordingly. We will definitely be recommending you to our family and friends.

Thank you so much again. Chloe

Hi Marian, Thank you for helping us plan our party last Saturday, everything was fantastic! I know we had alot of questions beforehand but nothing was too much trouble for you or Charlene. Which was great.

Rachel was fantastic on the day too, she has a little trouble with the balloons and the pictures for the walls but went out of her way to sort it without worrying us.

The buffet looked fantastic, although we didnt get to eat much of it as we were so busy but everyone said they enjoyed it. We wanted to thank you also for the room upgrades for us and my parents. My Dad was made up with his room and was showing it off to anybody who would go and visit it. They all wanted to see our room too. (I wanted to move in :) )

Hopefully James will let me stay again soon. Our guests all loved the venue and many of them had never been to liverpool before but are planning a trip back again soon.

It was also great also to see Mike pop down for a drink (and then stay all night) Thank you so much for all you have done for us over the past year! Mr & Mrs McAnespie

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