Hard Days Night Hotel - Liverpool

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Hi Marian,

Just wanted to say a big thank you for the effort put in by you and your team for our event last night. All staff were wonderful and so helpful ensuring everything ran smoothly. Please pass on my thanks. Our quiz teams all said the food was delicious and had a fantastic time. Best wishes. Tracy

Thank you to all staff at Hard Days night making my parents stay experience and anniversary memorable Not in best of health but managed to be spoilt and relive memories of the cavern Beatles and your totally world class hotel .Well worth every penny. Thank you. Scott 

Brilliant service ... My husband and I had the privilege to stay with you on the 26th & 27th February and couldn't have wished for any better. Every member of staff that we came into contact with were polite , friendly and very helpful towards us . A very special thanks to Jimmy , Bethany , Jamie and night security as they went above and beyond expectation. Our stay was extra special for us as I found myself being declared as disabled within the last year and it made all the hardship disappear for a few days . We will definitely be returning and can't wait to see everyone again . Many thanks. Colette & Graham

Hi Charlene

We're so pleased we held our wedding at Hard Days Night Hotel , we absolutely loved every minute of the day and want to do it all again! The staff serving and setting everything up were wonderful , friendly and polite . The service from yourself , Rachel and the hotel in general was fantastic from start to finish and thank you again for our room upgrade, it was genuninely unexpected and such a lovely bonus to our special day .  Charlotte & Shaun

I work at St Paul's Eye Unit, Royal Liverpool University Hospital, and our Unit was awarded the Freedom of the City of Liverpool last week for its pioneering work to tackle blindness over the last 143 years.

As part of our celebrations for receiving the City's highest award we decided to organise 6 events; one of these was the first Liverpool International Ophthalmic Scientific Symposium in St George's Hall. After careful consideration we chose Hard Day's Night for the hotel to host our visiting world leading experts.  We did this because both Christine and Marian were very helpful, supportive and welcoming to the hotel and I believe it is worth noting that these two are a credit to your organisation.

The Professors that stayed at your hotel thoroughly enjoyed the whole experience. I believe one guest, Professor Elke Lutjen-Drecoll, gave a tour of her bedroom to the others!  This wouldn't have been a bad thing at all for your hotel as she is a European lead for ophthalmic disease, is internationally renowned and I am sure her endorsement will not only reflect your hotel in a glowing light but also the City of Liverpool.

I must also feedback the comments I received for the private dining we had on Monday evening and the other HDN staff.  The guests to the dinner on the Monday evening thought the dining experience and high quality of service was the icing on the cake for their whole visit. I am sure the St Paul's staff will be very happy to direct other custom in your direction in the future.

 Please pass on my thanks to everyone involved in accommodating our guests.  It was important to us that we set the tone of the whole of the Freedom celebrations in the right way and your hotel certainly played its part.  Thank you. Yours sincerely ,Tom


I apologize for not having returned you before. Use this little email and only now read your message. Our stay at Liverpool was magical and the Hard Days Night charmed the whole group of friends. Extraordinary customer service from all the staff. Very kind of all, attention to detail, efficiency and courtesy. It was unforgettable. The Hotel is magnificent! Surprised us positively and exceeded all expectations of the group. I want to thank the Up Grade I received from you for a superior room. It was great!  At times our group was somewhat noisy, for which I apologize if caused some inconvenience to other guests. But they were all euphoric because they are in Liverpool, enjoying the Beatles, and vibrating with the Hard Days Night, I repeat, was extraordinary. All my friends were fans of the hotel and Liverpool. Unfortunately I could not know him personally, but I want to thank all their attention with our stay. everything was perfect. Back to Liverpool for sure and I am staying with you again, possibly in 2015 or 2016, Beatles Week . Only this time I intend to spend one week and know everything calmly. It was all very busy because we only had two days to enjoy the city. Thank you for everything  Eduardo Falcão

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